Upcoming Supra Systems Maintenance: October 16 - October 18

Supra is performing system updates this weekend from Friday, October 16, 3 p.m. Pacific Time through Sunday, October 18, 3 p.m. Pacific Time.

Existing keyholders will be able to update and access keyboxes normally. However, during this period the following specific functions will be affected:

SupraNET administrators will not be able to:

  • assign keys

  • process payments

  • update billing addresses

  • create billing reports

SupraWEB users will not be able to:

  • perform any SupraWEB functions except obtain an update code

eKEY app keyholders will not be able to:

  • make payments in the eKEY app

  • upgrade to eKEY Pro in the eKEY app

  • call in and use automated phone service to make a payment

Contact Us

Hours: Monday - Friday, 9:00 am - 5:00 pm

Phone: 510-848-4288

Fax: 510-848-2439

Email: staff@bridgeaor.org

Location

Main Office:

2855 Telegraph Ave. Suite 600

Berkeley, CA 94705

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