Upcoming Supra Systems Maintenance: October 16 - October 18

Supra is performing system updates this weekend from Friday, October 16, 3 p.m. Pacific Time through Sunday, October 18, 3 p.m. Pacific Time.

Existing keyholders will be able to update and access keyboxes normally. However, during this period the following specific functions will be affected:

SupraNET administrators will not be able to:

  • assign keys

  • process payments

  • update billing addresses

  • create billing reports

SupraWEB users will not be able to:

  • perform any SupraWEB functions except obtain an update code

eKEY app keyholders will not be able to:

  • make payments in the eKEY app

  • upgrade to eKEY Pro in the eKEY app

  • call in and use automated phone service to make a payment